Q01
Does the inspection app work offline on site?
platform
Yes, once the inspection is open on the device. Capture components, take photos and log defects with no signal, and everything syncs when you are back in coverage — most fire door inspections happen in stairwells, plant rooms and basements where mobile signal is patchy.
Q02
Can I import existing inspection reports from another system?
platform
Yes — PDF import is supported. Bring your historic inspection reports into Fire Door App and keep one source of truth across your buildings. There is a full guide in the
resources section.
Q03
Can multiple inspectors work on the same site?
platform
Yes. An inspection can carry a lead inspector and additional inspectors, each with their own login, and the door register stays consistent across the team. Access is set by role — owner, manager or inspector — so an inspector gets what they need on site without the billing and security settings.
Q04
Does it generate QR-coded door labels?
platform
Yes, in three label sizes. Every door in the register can be given a QR label to print and fix to the door, and scanning it opens that door’s record — no scrolling on repeat inspections and remedial visits. If your doors already carry your own codes, choose that instead and tag each door by scanning or typing its code.
Q05
What does the inspection PDF report look like?
platform
It carries your logo and your own terms, puts photos inline next to each defect, and reads like a proper client report — not a raw data dump. Pick any doors — a whole floorplan, only the failing ones, or all of them — and download one report per door or a single combined report; anything over 50 doors downloads in parts. Open real reports on the
example outputs page.
Q06
Do I need a card to start the trial?
trial
No card required. Start the trial online and begin running inspections straight away. You only need payment details if you choose to move to a paid plan after the trial.
Q07
How long is the trial and what is included?
trial
The trial lasts 7 days and gives you full access to the platform — inspections, RAMS, client portal, exports and billing. There is no feature restriction. Run a real inspection end-to-end and review the outputs before committing — or browse the
example outputs page first to see what you will produce.
Q08
What happens to my data if I do not continue?
trial
An owner can download a workspace archive of your records as CSV files at any point, and your reports download as PDFs. Your records are yours. See our
privacy policy for retention details.
Q09
Is this a compliance guarantee?
compliance
No. Fire Door App supports inspection workflows and evidence retention — it does not certify doors, provide legal advice, or guarantee regulatory compliance. You remain responsible for ensuring work meets applicable standards.
Read our compliance notes →
Q10
Where is data hosted and how is it secured?
compliance
Fire Door App supports EU hosting arrangements, separate customer workspaces, role-based access controls, and optional 2FA policies. If you have specific data residency or procurement requirements, contact us before signing up and we can confirm the details relevant to your situation.
Q11
Can I set up automated reminders for repeat inspections?
platform
Yes. Set a reminder interval in months against an inspection and the system emails a reminder when the next visit falls due, so a repeat inspection is not something anyone has to remember. You still decide who does the work and when — the reminder tells you it is due, it does not book it.