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Contact • demos • onboarding • UK teams

Talk to the Fire Door App team.

Book onboarding time or send a message. Tell us door volumes, scope and timelines — we’ll reply with next steps.

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UK hours: Mon–Fri 09:00–17:00 · Sat 09:00–13:00 · We aim to reply within 1–2 business days.

  • Trial / onboarding
  • Pricing
  • Security / IT
  • Compliance evidence
  • Portal + billing outputs
Client Portal
Client Portal showing documents and status. Click to enlarge
Home Contact
What to include
Role, door volumes and scope
Include your role, team type, roughly how many doors or buildings you work across, and what you're trying to work out. More context in the first message means a more useful first reply.
Response
We aim to reply within 1–2 business days.
UK hours. Replies for most enquiries are handled manually rather than auto-booked.
Mon - Fri 09:00 - 17:00
Saturday 09:00 - 13:00
Sunday Closed
Routes
Form, support, email, phone
Form below - demos, onboarding and sales
Sign in -> Support - existing workspaces
info@firedoorapp.co.uk
020 8129 1488
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7-day trial · No card required
Common topics
Trial / onboarding Pricing Security / IT Compliance evidence Portal + billing outputs
Book a demo

Send a message or
request a time slot.

Select an optional time and send your details. We confirm by email and review slot requests manually before anything is booked in.

Request a time slot
Days Mon - Fri
Hours (UK time) 10:00 - 16:00
Duration 30 mins
Notice required At least 24h
Time slots are optional and shown in UK time (Europe/London). Requests are reviewed manually, and we'll confirm by email or suggest a better time if the slot is no longer available.
Verification
We aim to reply within 1–2 business days. Reply-to: the email address you enter above.
For support inside an existing workspace, use Sign in -> Support
Want pricing first? See pricing ->
Contact details
Choose the quickest route depending on what you need
Sales & onboarding

Use the form above

Include door volumes and the workflow stages you need — inspections, remedials, portal and billing. More context in the first message means a more useful first reply.

Go to form
Support

Existing workspaces

Sign in and use in-app Support for the fastest route, with context and screenshots already attached to your workspace. The form above is for new enquiries only.

Sign in -> Support
Email & phone

Direct contact

For general enquiries or if you would rather not use the form. UK hours Mon-Fri 09:00-17:00, Sat 09:00-13:00.

info@firedoorapp.co.uk
020 8129 1488

Prefer the self-serve path? Start free trial ->

Quick questions
Short answers to things teams ask before booking
Yes - tell us your workflow and door volumes and we'll tailor the walkthrough to your use case. Use the form above and we'll confirm a time.
More questions answered in the full FAQ. Browse all FAQs
Prefer self-serve?

Start a trial on
one real building.

Prove the door histories, exports and portal view with your own workflow, not a scripted demo. Run one building end-to-end and judge the record, outputs and handover quality for yourself.

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Questions before you start? Browse the FAQ or see how the platform works.
FAQ Platform overview Pricing