FAQ • trial • workflows • security • pricing
Answers to common fire door inspection app questions.
Trial, on‑site capture, joined‑up records, PDFs, portal sharing, security and pricing for the Fire Door App fire door inspection app — organised by topic.
- 7‑day trial
- Offline‑friendly capture
- PDF outputs
- Client Portal
- Seat or Usage pricing
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Getting started
Trial, then
run one building.
Start with a 7-day full-access trial on one real building - no card, no commitment. Run the complete cycle and judge the records, outputs and portal view before deciding.
Trial
7 days · Full access · No card
Capture
Offline-friendly on site
Outputs
PDFs + portal sharing
Pricing
Seat or Usage - choose after
7-day trial · No card required · Cancel anytime
Trial checklist
Three steps to run a complete cycle
Getting started
Create a workspace and invite one colleague
Set up your workspace and add one team member so you can see how access and permissions work before bringing the whole team in.
Add one property, a few floors and doors
Build out the structure for one real building using actual data - so the outputs at the end of the cycle are genuinely useful to review, not placeholders.
Run one complete workflow cycle
Work through the full sequence on those doors - inspection through to export - so you can review door histories, outputs and the portal view before committing.
Inspection
Quote / RAMS
Remedials
Export
Tip:
Trial on one real building so outputs and audit history match reality. A demo building with dummy data won't show you how your actual exports and door histories look.
Covers
7-day trial
Offline-friendly capture
PDF outputs
Client Portal
Seat or Usage pricing
FAQ topics
Search or filter the
questions teams ask most.
Browse by topic, search the full library, and jump straight to the answers people usually need during trial, rollout, delivery and procurement.
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Trial & onboarding
3
Yes — you can start the trial online without a card. Cancel anytime.
Use one real building: capture a small set of doors, generate outputs, then review the door-level history and exports.
Yes — book onboarding time and we’ll tailor the walkthrough to your workflow stages and door volumes.
Branding & workspace
2
UK contractors, FM/maintenance teams, housing providers and consultants running door-by-door work.
Yes — workspaces are designed for portfolios and repeat programmes with consistent door records over time.
Plans & billing
3
Two plans (Seat or Usage) with the same product. Start with a full-access trial, then choose a cost model.
Yes — you can move between Usage and Seat plans without losing your data.
Client Portal access is designed for sharing documents and status; internal team seats are billed separately.
Integrations
2
Integrations are available to keep finance and client records aligned with delivery.
Yes — billing links and invoice payments can be handled via Stripe.
Inspections & door register
3
Yes — it’s designed for on-site capture with offline-friendly flows so teams can keep moving and sync later.
Stable door IDs keep inspections, photos, remedials and exports attached to the correct openings over time.
Yes — upload a PDF and review an extracted draft before saving. Results depend on the PDF format.
QR tags & scan logs
1
Yes — scan logs help keep door identity consistent and reduce mis-identification across visits.
Quotes & documents
2
Yes — professional PDFs are supported across the workflow and stay linked back to the same underlying records.
Yes — outputs are generated from the joined-up dataset and remain attached to door-level records.
Remedials & follow-ups
2
Yes — convert inspection fails into tracked remedials/installs and keep evidence (including before/after photos) joined up for sign-off.
Yes — follow-up inspections and actions stay attached to the same door histories.
Scheduling
1
Yes — scheduling views help teams see outstanding work and plan delivery.
Client Portal access
1
Yes — the Client Portal shares the latest documents and status without relying on email threads.
Compliance outputs
2
No — it supports compliance workflows and evidence retention (not legal advice; no compliance guarantee).
Compliance notes →
Yes — export PDFs/CSVs and share portal views so you can provide evidence without rebuilding the story in spreadsheets.
Analytics & exports
1
Yes — door-level history and activity views help teams see what changed, when, and who updated it.
Support
1
Existing workspaces can use in-app Support for the fastest route with context and screenshots.
Security & data control
2
Separate workspaces, role-based access and 2FA policies help teams control who can view, change and export evidence.
Fire Door App supports UK/EU hosting arrangements and separate customer workspaces.
Next step
Run one real building
and review the full workflow.
Start a free trial or book a walkthrough, then test the door register, PDFs, portal sharing and audit trail with your own data.
7-day trial. No card. Cancel anytime.
7-day trial
Offline-friendly capture
PDF outputs
Client Portal
Seat or Usage pricing