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Fire doors, fire stopping & fire risk assessment, one subscription EU hosted
Compliance notes info@firedoorapp.co.uk
Fire Door App
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Delivery and payment

They self-serve. You get paid.

Clients read their reports, approve quotes and pay invoices in their own portal. The client portal is free, however many of their people you invite.

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Client portalClient two-factor sign-inStripe pay-nowPart paymentsInvoice chasingEach client’s page
Invoice with a Stripe pay-now link
FIG. 01  Invoice — pay-now link attached
What’s due first Your client opens on what’s outstanding, can search every door they hold, and sees repair work in one place.
Pay now A Stripe payment link on the invoice, so paying needs no phone call.
Part payments Recorded against the invoice as they land, so a part-paid invoice is clear.
Chased Invoice reminders run on your schedule until the invoice is paid.
01 See it in action

See what your client actually logs into.

The same walkthrough from the other side of the handover: the report lands in a portal your clients read, approve and pay from themselves.

Inspection reports & a client portal your clients actually use Inspection reports & a client portal your clients actually useNo signup Recorded September 2026

What you will see

Generate the inspection report, then share it through a portal your clients log into — no email chains, no chasing.

ReportsClient portalDelivery

See all walkthrough videos →

Recorded in September 2026

The app has been updated since, so some screens may look a little different today.

02What it does

In this area, Fire Door App can:

  • Give each client their own logins, with two-factor sign-in. You create the first login; that client’s portal owner can then invite their own colleagues
  • Show them all that client’s properties — even ones not yet inspected — with inspections, repairs, documents and invoices
  • Let the portal owner accept quotes, and any portal user report a door problem or pay an invoice
  • Let them download their reports, fire risk assessments, RAMS (risk assessment and method statements) and evidence packs themselves
  • Take card payments straight into your own Stripe account, not a platform wallet
  • Record a payment taken by bank transfer or card machine, by hand
  • Give the client a compliance overview of all their properties, as PDF or CSV
  • Turn the portal on for many clients at once
03How it runs

The way this actually works on a job.

  1. 01

    Invite the client

    Their people get their own logins, covering that client’s properties. Make whoever approves work the portal owner — only they accept a quote.

  2. 02

    They read and approve

    Reports, repair progress and quotes, all self-served. Nobody emails a 40 MB PDF or writes a status update.

  3. 03

    Invoice from the job

    Start the invoice from the accepted quote in the builder, and send it with its pay-now link.

  4. 04

    It reaches your accounts

    Paid invoices are marked paid in Xero, QuickBooks, Sage or FreshBooks, with the Stripe payment that settled them.

04The output

What the client sees

Everything they would otherwise have to ask you for.

Reports
Inspection and fire stopping survey reports for their own properties
Fire risk assessments
Issued assessments, with the same PDF you hold
Compliance overview
All their properties, as PDF or CSV
Repair jobs
Their repair work and where it has got to
Quotes
To read, and for their portal owner to accept
Invoices
With a pay-now link, and part payments visible
Documents
Evidence packs and RAMS, self-served
05 Quick questions

Questions this area gets asked.

Q01

Does giving a client access cost us a seat?
No. Client portal access is never billed as a seat. You pay for your own team on the Seat plan, or for your own work on the Usage plan. You never pay for the people you report to. See pricing →
Q02

Does paid status reach our accounts package?
Yes — Xero, QuickBooks, Sage or FreshBooks, with the Stripe payment that settled the invoice shown against it. See integrations →
More detail in the full FAQ Browse full FAQ
06Where to go next

The rest of the chain.

Where paid status goes

Integrations & reporting

Read it → What becomes an invoice

Quotes & RAMS

Read it → Introducing it to clients

Guide: portal rollout

Read it →
Start today

Invite one client. Watch them stop emailing you.

Give a real client portal access and see how many of the questions you normally answer by hand simply stop arriving.

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No card. Cancel anytime.

A door record with its component checklist Door record RAMS document RAMS Portfolio compliance overview Overview Invoice with pay-now link Invoice