They self-serve. You get paid.
Clients read their own reports, approve their own quotes and pay their own invoices — in a portal with its own two-factor authentication that is never billed as a seat.
7-day trial · No card required · Cancel anytime
See what your client actually logs into.
The same walkthrough from the other side of the handover: the report lands in a portal your clients read, approve and pay from themselves.
What you will see
Generate the inspection report, then share it through a portal your clients log into — no email chains, no chasing.
One of several short walkthroughs — each a real workflow, start to finish. See all walkthroughs →
In this area, Fire Door App can:
- Give each client their own portal login, with its own two-factor authentication
- Show them their properties, inspections, remedial projects, documents and invoices
- Let them accept a quote, report a door issue and pay an invoice without emailing anybody
- Never bill portal access as a seat, however many clients you report to
- Take card payments into your own Stripe account, not a platform wallet
- Attach a pay-now link to the invoice PDF itself
- Record a part payment, and track the invoice as part paid rather than as still owed in full
- Record a payment taken by bank transfer or card machine, by hand
- Chase unpaid invoices automatically, on a grace period and cooldown you set
- Mark an invoice sent without emailing it, for workspaces that send the PDF themselves
- Give the client a portfolio compliance overview they can download as PDF or CSV
- Switch the portal on for as many clients as you select, in one action
The way this actually works on a job.
-
01
Invite the client
They get their own login with their own 2FA, scoped to their own properties. No seat charge, no licence conversation.
-
02
They read and approve
Reports, compliance overview, remedial progress and quotes — self-served, so nobody is emailing a 40 MB PDF or writing a status update.
-
03
Invoice from the job
Lines carried from the approved quote, with a Stripe pay-now link attached. Part payments are recorded against the invoice as they arrive.
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04
It reaches your ledger
Paid status is pushed into Xero, QuickBooks, Sage or FreshBooks, with the settling Stripe payment recorded against the invoice for reconciliation.
The parts you will use every week.
Client Hub
One view of a client across both workspaces — jobs, documents, invoices and portal access, without switching.
Portal 2FA
Clients get their own second factor. Their access is theirs, not a shared password in an email thread.
Door issue reporting
A client can raise a problem against a specific door from the portal, and it lands on the right record.
Invoice chasing
Reminders on your schedule until it clears, and they stop by themselves when it does.
Financials
What has been invoiced and what is still owed, leading the page, with the ageing and the job behind every figure.
Billing transparency
Your own month priced under both billing plans on one screen, so you can see which is cheaper — by the same service that bills you.
What the client sees
Everything they would otherwise have to ask you for.
- Reports
- Inspection and survey reports for their own properties
- Compliance overview
- Portfolio status, rendered live
- Remedials
- What is outstanding and where it has got to
- Quotes
- To read and approve, without an account fee
- Invoices
- With a pay-now link, and part payments visible
- Documents
- Evidence packs and certificates, self-served
Questions this area gets asked.
Q01
Does giving a client access cost us a seat?
Q02
How do clients pay?
Q03
Does paid status reach our accounting system?
The rest of the chain.
Invite one client. Watch them stop emailing you.
Give a real client portal access to one property and see how many of the questions you normally answer by hand simply stop arriving.
No card. Cancel anytime.
Summary
RAMS
Overview