Platform area

Remedials and scheduling.

This area is for teams running ongoing programmes, installs and follow-ups who need to see what is outstanding, what is booked and what is complete across sites.

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Why teams look at this

Three problems this part of the platform actually solves.

Most teams land here because outstanding remedials are already being tracked somewhere they shouldn't be.

Programme status

Block A — outstanding 8 doors
Block B — booked in 5 doors
Block C — complete 14 doors
Next visit — Block A 14 Apr

Benefit 01

Plan work clearly.

See what is outstanding, booked and completed across buildings and programmes at a glance — without opening a spreadsheet or chasing the site team for an update.

  • Outstanding, booked and complete visible per building
  • Programme view across multiple sites at once
  • Scheduling driven by what's actually outstanding

Door record — FD-002

Finding — Aug 2025 Remedial raised
Before photo attached Evidence
Work completed — Mar 2026 Signed off
After photo attached Evidence

Benefit 02

Keep proof tied to the job.

Before-and-after evidence and sign-off stay linked to the original door record — not stored in a separate folder that loses its connection to the finding that created the work.

  • Before photo linked to the finding at inspection
  • After photo and sign-off attached to the same door
  • Full trail visible from finding through completion

Project board — Block A

FD-002 · Strip replacement Overdue
FD-005 · Door realignment Scheduled
FD-009 · Closer replacement Complete
Client notified automatically Portal

Benefit 03

Reduce chasing.

Project boards and schedules replace ad hoc trackers and follow-up lists. Status is visible to the team and — through the client portal — to the client, without anyone needing to compile and send a manual update.

  • Project board replaces the separate remedials tracker
  • Status visible to the whole team in one place
  • Client portal shares progress without email updates
What lives in this area

The main capabilities teams review before committing.

Start with the capability closest to your current problem, then go deeper via the guides.

Project board — Block A

FD-002 · Strip replacement Overdue
FD-005 · Door realignment In progress
FD-011 · Closer fitting Pending
FD-009 · Frame repair Complete

Capability 01

Project boards

Manage outstanding actions and delivery stages without disconnecting them from the inspections that raised them. Each item on the board traces back to a door and finding.

  • Actions linked to the door that raised them
  • Status visible across the whole delivery programme
  • Board replaces the separate remedials tracker

Schedule — April 2026

Block A visit 14 Apr
Block C follow-up 17 Apr
Highfield Site 2 Unscheduled
Outstanding doors driving schedule 13

Capability 02

Scheduling views

Plan visits, installs and follow-ups around what is actually outstanding — not a calendar that exists independently of the remedials list.

  • Schedule built from outstanding door count
  • Visit dates visible alongside what needs doing
  • Unscheduled work surfaced before it drifts

Remedial list — all sites

Block A · 8 doors Outstanding
Block B · 5 doors Booked
Block C · 14 doors Complete
Programme total 27 doors

Capability 03

Door & asset lists

Track remedial state across doors, buildings and longer-running programmes. One view across the whole portfolio — outstanding, booked, and complete — without switching between files.

  • Remedial state per door across all buildings
  • Portfolio-level view of outstanding work
  • Filters by state, building or programme

Sign-off — FD-002

Work completed 14 Mar 2026
After photo attached Evidence
Inspector sign-off Signed
Linked to original finding Attached

Capability 04

Sign-off & completion

Capture completion proof and status updates as part of the same joined-up trail — not in a separate folder or email chain that loses its connection to the original door and finding.

  • Completion photo tied to the door record
  • Inspector sign-off timestamped and stored
  • Full trail from finding through completion

Each capability has a dedicated guide in the resources library.

Browse all guides
What good looks like

What teams need from this in practice.

Two perspectives — the team coordinating delivery on the ground, and the stakeholders who need to see progress without chasing.

Operationally

What the team needs day to day.

The friction the office and site team feel managing follow-up work across multiple buildings.

1

A live view of what's still outstanding across sites.

Planners can't schedule delivery effectively without knowing exactly what's outstanding, where, and how urgent it is. A project board that pulls from the inspection record removes the need to maintain a separate outstanding list.

2

Completion proof that points back to the door and finding.

Sign-off and after photos need to live alongside the original finding — not in a separate folder. When an auditor or client asks for evidence, the team needs to be able to point to one record, not piece it together from three places.

3

Less admin drift between office planners and site teams.

When planners and site teams work from different lists, they drift apart. The platform needs to be the single shared view — so the status the office sees is the same as what's happening on site.

Commercially

What stakeholders need to see.

The questions buyers and managers ask before committing remedials work to this platform.

1

Can the team see outstanding work clearly enough to schedule without separate trackers?

The commercial case hinges on replacement, not addition. If the platform sits alongside an existing spreadsheet tracker, it adds work rather than removing it. The question is whether it can become the single source.

2

Does completion proof stay tied to the original finding?

Stakeholders need to know that the evidence chain holds — that when work is marked complete, the documentation traces back to the door and finding that created the remedial. Loose evidence is a liability under scrutiny.

3

Can stakeholders see progress without asking for manual updates?

The client portal reduces the reporting burden significantly — clients and internal stakeholders can check live status without waiting for a weekly summary. That's the specific question: does status get communicated automatically, or does someone still have to compile it?

The shared outcome

One view of what's outstanding, what's done, and what the evidence shows — visible to the team, traceable under audit, and shareable with clients without a manual compile.

Use cases that start here

The audiences most likely to start with remedials.

Want the audience view instead of the capability view? Start with the use case closest to your team.

01

For estates teams

FM & estates

Repeat inspections and follow-up work need to stay joined up. FM teams return to the same buildings on rolling programmes — remedials that drift into separate trackers quickly lose their connection to the inspection evidence.

Why remedials first

Useful when ongoing programmes need a single view of outstanding, scheduled and completed work that stays tied to the inspection record — not managed in a separate spreadsheet.

Repeat inspections Programme management Scheduling
02

For housing providers

Housing providers

Remedials visibility across a wider portfolio is what matters most. Housing providers need to know what's outstanding across many buildings at once — and to show stakeholders that outstanding work is being managed, not just tracked.

Why remedials first

Useful when remedials visibility needs to roll up across a portfolio — and when completion evidence needs to satisfy internal reviewers, regulators or residents.

Portfolio visibility Audit trail Completion proof
03

For field teams

Contractors & installers

Delivery and completion proof need to stay attached to the job record. For contractors, the remedials module keeps the sign-off trail connected to the original finding — so when a client queries the work, the evidence is already in place.

Why remedials first

Useful when completion proof and sign-off need to link back to the door and finding that created the remedial — rather than living in a separate folder or email chain.

Sign-off trail Completion proof Job records

Care homes and hospices also use this module as part of a wider workflow.

Start today

Run one real building.
See how it holds together.

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