Working with no signal, and what happens after.
Risers, basements, plant rooms and stair cores are where fire doors and fire stopping live. They are also where the signal is not. Capture keeps working with no signal once the job is open, and sends everything when the signal comes back. Here is what that means in practice, and the one habit that keeps it boring.
Section 01How to do it
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01
Open the job while you still have signal
This is the whole habit. Load the property and the inspection at the van or in the lobby. After that the building can be as dead as it likes.
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02
Capture normally
Use one question per screen, or the whole door on one page. Nothing behaves differently without signal. That is deliberate — an inspector should not have to think about it.
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03
Use No access rather than skipping
A locked cupboard is a finding. Marking it No access keeps it visible as outstanding. Skipping it makes it look like a pass to everyone after you.
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04
Get back to signal
Walk out and get signal, and everything sends by itself. You do not have to stay on the page or press anything.
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05
Check the count before you leave site
If you inspected forty doors, the register should show forty. Sixty seconds of arithmetic in the car park is cheaper than a return visit.
Section 02What the app actually does here
- Once an inspection or survey is open on the device, capture keeps working with no signal — photographs and measurements included
- The device sends everything by itself when it reconnects. There is no upload step at the end of a shift
- On a patchy signal, a save that stalls is kept on your phone and sent by itself when the signal comes back — photos too
- Fire door inspections, fire stopping surveys and fire risk assessments all capture this way. Creating an assessment and issuing it need a connection
- “No access” is a real answer, so a locked riser is recorded as unreachable, not quietly skipped
- Gap readings are stored by position — left, middle, right. A skipped middle reading stays skipped rather than being averaged away
- Our QR labels open the right door from a phone camera. That is a web link, so it needs signal at that moment
- Labels already on your doors are read by the scanner inside the app
- Photographs are taken against the part they belong to, so nothing needs filing afterwards
- Work done without signal is dated when it reaches us — when the device next connects. The documents say so rather than pretending otherwise
Section 03What goes wrong
Every one of these has cost somebody real time. They are cheap to avoid and expensive to unwind.
The first load needs a connection. Open it before you go down, and the rest of the day looks after itself.
Give it a moment on signal before you shut the device down for the day. Your work is kept on the device until it sends, but there is no reason to make it wait.
Skipped and No access look the same on a spreadsheet, and completely different in a compliance record. Use No access.
For work done without signal, the recorded date is when it was sent. It can be later than the day the work was done, never earlier. The documents say so. Do not present a recorded date as the day somebody was on site.
Section 04Questions
Q01
Do we need to install anything?
Q02
What if two people inspect the same building?
Q03
Are photographs made smaller?
Section 05Related
Guides help. Doing it helps more.
Everything above is checkable inside the trial, on a real building, with nothing held back and no card required.
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