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The core loop

Inspection to approved quote, without retyping.

The loop that makes or breaks a week: what you found on site becomes what you charge for, with nothing re-described in between. Here is where it breaks in most businesses, and what it looks like when it does not.

3 min read ContractorsManagersOwners

Section 01How to do it

  1. 01

    Capture failures properly on the door

    Up to three failure reasons per component, photographed. A vague finding produces a vague quoted line, and the client argues with vague lines.

  2. 02

    Let the quote write itself

    Every failed component is already a quotable line. There is no transcription step, which is where the errors used to come from — and the remedial work is opened from the quote once it is accepted, not before.

  3. 03

    Price from your own rates

    Mapped items price themselves. Anything unmapped needs a decision now rather than a guess later.

  4. 04

    Send it to the portal

    The client reads and approves it themselves. No PDF attached to an email that gets forwarded twice and then lost.

  5. 05

    Let it chase itself

    Quotes that go quiet get reminders on your schedule until they are answered. Most lost work is not lost on price.

  6. 06

    Approved becomes scheduled

    And then invoiced, with lines carried through. The client sees the same job you do.

Section 02What the app actually does here

  • Up to three failure reasons can be recorded on one component, and each fans out separately
  • A mapped component-and-reason pair prices itself; anything unmapped is flagged for a decision
  • Quotes are sent to the client portal, where the client accepts them themselves
  • Acceptance is recorded with its source — portal or internal — so a phone answer is not lost
  • Quote chasing runs on a first-chase delay, a cooldown and a maximum you set
  • Marking a quote accepted or declined by hand stops the chaser immediately
  • An approved quote becomes a scheduled job and then an invoice, carrying its lines through

Section 03What goes wrong

Every one of these has cost somebody real time. They are cheap to avoid and expensive to unwind.

Quoting from memory two days later

The classic. By then the photograph and the finding have parted company and the line is a guess.

Not chasing

A quote nobody answered is not a rejection. It is usually an inbox.

Rebuilding the job at invoice time

If the invoice is typed rather than carried from the approved quote, the whole chain was decorative.

Section 04Questions

Q01

Do our clients have to pay for an account to approve?

No. They approve in the client portal, which has its own login and its own two-factor authentication, and portal access is never billed as a seat — however many clients you report to and however many of their people log in.
Q02

What if the client wants changes?

Amend and reissue. The quote keeps its history, so what changed and when is on the record.
Q03

Does the invoice have to match the quote?

Lines carry over by default. Change them if the job changed — but then the change is visible rather than assumed.

Section 05Related

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