From defect raised to verified close-out.

Section 01How to do it

1. 01

   Send it from the finding

   From the survey, send the failing items to the defects board. Each defect still points back at the survey and the photograph that raised it.

2. 02

   Prioritise by what it protects

   A shortfall on an escape route is not the same as one in a plant room. Order the board by consequence, not by ease. As a working rule, high is an open or unsealed penetration on a compartment line protecting an escape route. A missing collar on a combustible pipe is high too. Medium is a partial batt, short or unsuitable sealant, or an annular gap out of tolerance. Low is cosmetic finishing, or a single service in a lower-risk place.

3. 03

   Give it to a person and a date

   They get an email. Unassigned work is work nobody is doing.

4. 04

   Schedule the remediation visit

   On the schedule, as its own work type. An installation or remediation visit is a different job from a survey, with different outputs.

5. 05

   Close out with the right evidence

   The tested system used, and photographs from before, during and after. The during shot is what proves the detail.

6. 06

   Verify, then issue the completion report

   It is built from the closed defects themselves: the remediation note and the photographs either side of it. Nobody compiles a folder at the end of the contract.

Section 02What the app actually does here

• An owner or manager sends items from the survey to the board without retyping — one item, the ones selected, or every failing item
• An item marked No access can go on the board too, so the return visit is planned. Its severity stays blank until someone sorts it
• Five statuses run from open through to verified, with cancelled as its own outcome
• Severity is low, medium or high, and required on a failed item. It orders your board; it is not a grading of the building
• The board has three lanes — Open, In progress and Resolved — and a verified defect carries a badge
• Defects can be updated many at once, cleared when complete, and restored if cleared by mistake
• Remediation work is recorded as its own work type, with before, during and after photographs
• A fire stopping completion report is issued from the closed board
• RAMS can be made straight from a defect

Section 03What goes wrong

Every one of these has cost somebody real time. They are cheap to avoid and expensive to unwind.

Section 04Questions

Section 05Related